Chief Information Officer

RESPONSIBILITIES:

• Oversee technology operations from APAC region and evaluate them according to the established goals.
• Work closely with the global technology leadership to drive technology and product strategy from India and APAC region
• Contribute to broader Technology Strategy working with BU CIOs and across enterprise functions
• Developing and enforcing IT best practices across the organization
• Drive process improvements reducing year-over-year operations costs 
• Implement best practices for quality, testing, and change management to ensure defect free solutions
• Drive innovation through automation and new technologies
• Contribute to the growth of Kroll, including the development and implementation of strategic and tactical plans to exceed the growth and revenue goals of the organization
• Influence and collaborate with practitioners across all of Kroll on cross-functional practices, and business collaboration efforts
• Demonstrate excellent judgment, be commercially-focused and be driven by professional excellence and a commitment to the Kroll brand
• Manage engagement and delivery from Managed Service provider and other vendors 

Technology Oversight:

1. Be part of broader digital transformation journey and contribute to the success of digitization
2. Understanding of various IT functions and be the regional point of contact for enterprise services, e.g. IT Helpdesk, InfoSec, SOC, Application Development, Production Services. Business Analysis and etc.
3. Be part of the global technology leadership, provide insights towards better project management, architecture & design, project execution and application development and support procedures
4. Mentor the India technology leads on the latest technology trends and drive adoption where applicable
5. Be the face-off for any technology audits and compliance matters from the region, work closely with the relevant team to implement proper mitigation controls for any non-compliances
6. Drive the technology trainings across the functions and manage the IT talent by providing them a platform for collaboration and internal mobility

People Management:

1. Work with Human Capital and other IFS functions regionally to define better employee engagement strategies in the region
2. Work in collaboration with IT global managers to define goals, performance management and develop retention strategies
3. Work with Human Capital on hiring top talent, performance management, year-end appraisals, promotions, and other people compliance matters in the APAC region
4. Review the employee survey results and develop a framework working with Human Capital teams for better employee engagement strategies in the region

Financial Management:

1. Participate in yearly budgetary discussions and ensure the budgets are optimally spent across various IT functions in India
2. Ensure various projects are properly funded, track the projects spends and report the budget overshoots and capitalization

REQUIREMENTS:

• 15+ years IT leadership experience in an India captive setup, preferably in financial industry
• Proven experience in setting up large scale team and executing programs in a global landscape
• Proven experience in business development, managing partnerships with large and/or industry-leading organizations
• Prior experience in building and leading global capability centers in India is a plus
• Strong technology focus and experienced in driving operational excellence and digital transformation projects
• Should be able to understand and manage various IT functions from ground level e.g., BA, App Dev, Production Support, ITSM, DevOps, Infrastructure, helpdesk, and InfoSec
• Deep understanding of technology architectures, including AI, ML, and Cloud (Azure, AWS)
• Deep understanding of project management, product management, and delivery concepts including Agile, MVP, and devops. and global services support
• Experience leading with Scrum teams 
• Understanding of data management principles (governance, stewardship, quality, lineage, MDM, etc.)
• Experience in developing and implementing processes and controls to drive operational efficiencies
• Experience in consulting and product business needs and apply domain specific knowledge
• Strong ability to influence across multiple business lines
• Experience dealing with financial data products preferred
• Experience with business or process analysis