Business Management - SSO PMO Team Member

Key Responsibilities:

• Drive implementation of the OPMO PMO BoW Inclusion criteria for Initiatives, programs, and projects in PTS 2.0 , working closely with Program/Project Managers and Functional Leaders.
• Act as point of contact for any PTS related queries, ensuring consistency across the BoW
• Review Book of Work and liaise with internal partners to ensure alignment to inclusion criteria and all work efforts are accurately reflected
• Support creation of bi-monthly and weekly SSO PMO Book of Work and Program Project Management Awareness materials
• Collate monthly projects updates, working closely with PMs and the Controls Team
• Drive adherence to standards, ensuring 90%+ Initial Process Adherence, Health Check, and Spot check scores by conducting regular sanity checks internally
• Monitor BCMs (Persistent delays, Timely delivery against Baseline date), Stale status reporting, and other communications from OPMO
• Support timely submission of mandated OPMO BoW attestations (Quarterly and Annual)
• Define and Manage the SSO PMO Collaborate site
• Liaise with ICG O&T Organizational PMO to understand upcoming changes and ensure effective communication and training.
• Continuously identify opportunities to improve processes and communications to drive culture of excellence.  
• Conduct UAT testing for upcoming PTS releases.
• Demonstrate agility in analyzing and communicating any process/project risks to seniors for timely action.
• Participate and chair (at times) in SSO PMO meetings with senior leadership.
• Keep robust tracking of all PMO deliverables.
• Chair SSO PMO Open House monthly training sessions along with other training offerings, as required by process.
• Support governance of Consent Order deliverables for SSO

Knowledge/Experience:

• Prior working experience as a Project Manager or PMO
• Experience of senior stakeholder engagement
• Working knowledge of Citi’s bank-wide application - Project Tracking system (PTS) is preferred.

Education:

• Bachelor’s Degree/University degree or equivalent experience

Skills:

• MS Office (Word, Excel and PowerPoint) required.
• Strong interpersonal and communication skills, both written and verbal
• Strong organizational and follow-up skills and the ability to multi-task effectively
• Proactive, and out of the box approach/challenge status quo.
• Risk management, commitment to quality and strong attention to detail.