Administrative Assistant

RESPONSIBILITIES: 

• Single point of contact & escalation for assigned service line and/or location for administrative services. 
• Supports Executive Committee / Leadership (CXO level) with focus on specific services. 
• Build expertise within specific service business lines to extend support to senior leadership. 
• Manage the request queue for the service line / location with the remote team. 
• Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office. 
• Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business. 
• Manage and prioritize information flow in a timely and accurate manner i.e. calls, contacts, emails.
• Support in organizing marketing events, webinars and internal team social events.
• Full planning and organizing of client events. 
• Dealing with all incoming and outgoing post.
• Maintenance of the client relationship management (CRM) database.
• Support client needs, including billing, document management, engagement acceptance & set-up. 
• Organize travel and produce travel itineraries where applicable. 
• Full secretarial and EA support to the Managing Directors and wider team.
• Diary management.
• Any other tasks deemed necessary for the efficient running of the business. 

REQUIREMENTS: 

• Previous experience of working with senior management and taking responsibility of projects.
• Advanced skills in word, excel and PowerPoint. 
• Experience in similar field, i.e. financial services or accountancy.
• Fast thinking, proactive and confident working unsupervised using own initiative. 
• Strong attention to detail and high levels of integrity.
• Clear, precise and professional written and verbal communication skills. 
• Ability to provide solutions to problems and resolve issues diplomatically. 
• Capable of assisting in creating new and better client education and reporting systems. 
• Ability to analyze data, determine trends and applications, and report them clearly and correctly. 
• Capable of responding to stress in a fast-paced environment. 
• Ability to be self-motivated and productive working remotely. 
• Strong interpersonal skills and ability to quickly develop working relationships. 
• Affable and enthusiastic attitude towards teamwork.
• Ability to manage confidential, sensitive information.