Zonal Enterprise Lead

Purpose of the Job – SME ZONAL MANAGERS (SZM)

A business development individual who would be responsible for selling the offerings of SME vertical. Primarily B2B sales along with inputs in product development basis the market requirement. Scaling the current offering (Salary, IDC & other solutions) within that zone mapping all SME clusters. They would also be responsible for managing relationship with their corporates (key account management). In addition working very closely with other business teams (Distribution) for creating new opportunities.

Required Skills

Lead teams: Motivate and guide team members to achieve goals 

Set goals: Define objectives and performance targets for the team 

Delegate tasks: Assign work to team members who are best able to complete it  & also contribute as an individual contributor

Monitor performance: Provide feedback and support to team members 

Manage resources: Ensure budgets and resources are used effectively 

Ensure compliance: Make sure the team is following company policies and procedures 

Handle customer inquiries: Resolve issues and provide customer service 

Conduct performance reviews: Give employees feedback and suggestions for improvement 

Skills Communication: Be able to clearly convey ideas and facilitate understanding 

Problem solving: Be able to deal with issues calmly and efficiently 

Decision making: Be able to make sound decisions under pressure 

Relationship building: Be able to foster a positive and collaborative work environment 

Flexibility: Be able to adapt to changing circumstances 

Experience required to excel in the role

·       Minimum experience of CASA (Corporate Salary or related industry) of minimum 3 years

·       Must have team handling experience of at least 2 years

·       Relevant experience in a managerial or leadership role  Experience in a related field, such as BFSI & allied industries

·       Creation of business pipeline with large and small enterprises-blue collared workers (GIG workers/labors etc.) in identified SME clusters only.

·       Hiring, training & driving business KPIs from off role work force based out in SME clusters-Key account executive

·       Generating revenues from Enterprise customers- Scaling up salary accounts & Insta Debit card to employees

Ability to build rapport with customers and effectively present banking products. 

·       Regularly engage with existing customers to increase account activity and wallet share. 

·       Helping develop other offerings basis the market potential requirement, come back with the market requirement and build upon a large use case

·       Proven track record of achieving sales targets in a retail banking environment. 

·       Understanding of local market dynamics and customer segments.

·        Familiarity with online banking platforms and mobile applications. 

·       Knowledge of KYC norms and anti-money laundering regulations. 

·       Motivate and guide team members to achieve goals

·        Define objectives and performance targets for the team

·        Provide feedback and support to team members

·        Ensure budgets and resources are used effectively 

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