Workplace Service Dev Specialist

* Job Posting Title

Workplace Service Dev Specialist - Analytics

* Job Profile

(Job Profile - Accenture Catalog)

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This role will be working on delivering data driven insights and high-end solutions based on various datasets, helping Accenture optimize process effectiveness and provide insights to further improve various business outcome.

To work in a high performing centralized environment aiding virtual customers.

*Management Level

CL 8

* Job Description

• Lead the team to aggregate data from various tools in Workplace to create management and operational views needed for fact-based analysis and decision support.
• Conceptualize, develop, test and implement analytics solutions, providing actionable insights from business data.
• Integrate the outcomes from various analytics techniques to provide insights beyond the obvious, which helps create value for Accenture and its clients.
• Develop and communicate insights generated from the analysis in a clear and concise manner.
• Leverage a combination of multiple approaches for project execution, including internal assets, third-party and open source solutions to create unique methods of delivery.
• Collaborate with stakeholders, subject matter experts, client teams and other functional teams globally to understand business problems and conceptualize, design and execute solutions using various data sources and advanced analytics approach.
• Create analytical models and scorecards to help leadership better understand the underlying trends and key drivers of our business and support stakeholders initiatives.
• Ensures accuracy and availability of data and reports and presents in data storytelling manner to help leadership arrive to data-based decisions.
• Support business process delivery and multiple initiatives by working closely with partners around the world and team members to manage and industrialize solutions for global and MUs workplace.
• Lead the team to drive continuous improvement through innovations; optimize value impact as part of Workplace overall commitment to Accenture;
• Supervise the team, balance the supporting priorities for workplace process delivery and data analytics; managing initiatives through effective planning, organizing, collaborating, and coaching.

* Job Qualifications

Qualifications:

Skills and Experience:

• Proven background and experience in more than one of the following Multivariate Statistics, Non-parametric methods, Time Series Modeling, ANOVA, Factor, Cluster Analysis Delivery Excellence etc.
• Advance data and reporting skills using tools like Excel, Access, SQL, PowerBI, Sharepoint, PowerApp, Qliksense and Qlikvue
• Proficient in delivery excellence and drive continuous improvement.
• Proficient verbal and written communication skills in English.
• Problem solving and root cause analysis
• Ability to work with diverse teams and stakeholders globally.
• Ability to understand complex real world business problems, often in ambiguous scenario, and transform into workable solutions.
• Problem solving and root cause analysis
• Accuracy and attention to detail

* Worker Sub-Type

Regular

* Time Type

FTE

* Primary Location

BANGALORE, INDIA

Additional Locations

* Work Shift

Must be flexible to support US and Europe working hours

Ability to work effectively in a virtual and global environment

Required Skills

Can be found in Workday

• Excellent communication skills and ability to lead conversations with stakeholders.
• Experience working in workplace related tools or process is an added advantage.
• Working with multiple team leads and/ or different functions and is responsible for creating an inclusive working environment for all of the team members
• Supporting leadership to ensure alignment of strategy throughout the function. Facilitate and participate in regular team discussions, facilitating teamwork and ensuring the Service Centre team regularly plans and discusses ideas and issues
• Learns new applications, technologies, and skills through intensive hands-on experience.
• Requires analysis and solving of complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
• Requires understanding of the strategic direction set by senior management as it relates to team goals.
• Primary upward interaction is with senior management. Generally, interacts with peers and/or management levels within Accenture.
• Requires minimal guidance when determining methods and procedures on new assignments.
• Decisions often impact the team in which they reside and occasionally impact other teams.
• Data Analytics & Modeling
• SQL and Python to process Large sets of Data
• Proven background and experience in more than one of the following Multivariate Statistics, Non-parametric methods, Time Series Modeling, ANOVA, Factor, Cluster Analysis Delivery Excellence etc.

• People Management
• Escalation Management
• Stakeholder Management
• Program and Project Management
• Knowledge of PowerBi for Data visualization

Optional Skills

• Reports/Dashboards and Analytics
• Team Management
• Operations & Delivery Excellence
• Stakeholder Management