Workplace Relations Specialist

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Workplace Relations Specialist
Location: Bengaluru - Manyata Tech Park

Business & Team: Human Resources is committed to creating a workplace where our people can deliver on our purpose, bring out the best in each other, and achieve their potential. Our role is to ensure our people who serve our customers – including those who support and design and deliver the bank’s products and services – have the ambition and motivation, the capability and are recognised and rewarded to deliver the very best possible outcomes for our customers every day. Human Resources are the custodians of the employee experience. We support each of CommBank’s business units from recruiting for their talented teams, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs. People are a critical part of the Group’s strategy.

Impact & Contribution: The role will work closely with the Workplace Relations (WR), Policies and Benefits function. You will act as a trusted advisor related to Policies, Benefits, Workplace relation matters, and other cross-functional projects.

Roles & Responsibilities: Primary responsibilities for the role would include the followings:

Policies and Procedures-

• Support in draft of new policies, policy upliftment as per emerging workforce and program needs.
• Undertaking policy reviews as per the review cycle dates.
• Preparing groundwork and aligning policy owners for any changes in policies.
• Helps in surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. After sensitizing the information, makes recommendations on changes.

Benefits Programs-

• Review current benefits practices for relevance and calibrate for changes.
• Assess employees needs using various methods and techniques to find out what motivates and engages employees.
• Research, analyze, and recommend consistent employee benefits.
• Coordinating with different stakeholders to implement initiatives under benefits.

Workplace Relations-

• Support in investigations for the non-complex cases.
• Tracking and reporting for different stakeholders.
• Support in documentation such as disciplinary letters, outcome reports, etc.
• Support in raising awareness through employee sessions on Code of Conduct, grievance channels, and PoSH.
• Support in advising and training managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.

Essential Skills:

• 5-7 years’ experience in formulation and implementation of policies and benefits across the organization, HR cross-functional projects.
• Demonstrated proficiency in HRMS software and Microsoft Office Suite.
• Ability to think critically and analytically and use data driven insights to solve problems using advanced excel skills.
• A demonstrated self-starter with the ability to adapt to changing business requirements.
• Ability to influence and communicate effectively to senior management and stakeholders.
• Strong written and verbal communication skills.
• Good follow-up skills; the ability to understand; adaptability to process changes; and a strong sense of importance and ownership.

Education Qualification: Master’s degree in Human Resources/ Business Administration/ Social Work from Top-Tier Business School.