Workforce Software Technical Consultant

Job Details

• Experience: 8+ Years
• Shift Time: 1:00 PM 9:00 PM IST / 2:00 PM 10:00 PM IST
• Location: Hybrid Hyderabad, Mumbai, Gurgaon, Bengaluru, Kolkata, Pune, Chennai

Job Summary

We are seeking an experienced WFS Technical & Functional Consultant with strong expertise in Workforce Software (WFS) solutions. The ideal candidate must be certified in PT102 (Configuration) and PT103 (Integrations) and possess hands-on experience in WFS configuration, system integrations, payroll interfaces, and AMS support.The role involves working on end-to-end implementations, managing HR imports and payroll exports, resolving complex client issues, and supporting both implementation and AMS projects. The candidate should be capable of handling technical challenges independently while collaborating effectively with clients and internal stakeholders.

Key Responsibilities

• Design, develop, and configure WFS solutions based on business requirements
• Participate in end-to-end WFS implementations, including requirement analysis, development, testing, and deployment
• Provide AMS support including incident management, issue resolution, and system enhancements
• Analyze and resolve complex technical and functional issues raised by clients within defined SLAs
• Handle HR imports, payroll exports, and custom integrations between WFS and external systems
• Work closely with functional consultants, business users, and stakeholders to deliver optimal solutions
• Develop and maintain technical documentation related to configurations, customizations, and integrations
• Support system upgrades, patches, and enhancements related to WFS
• Perform root cause analysis and implement long-term solutions for recurring issues
• Ensure adherence to WFS best practices, coding standards, and security guidelines
• Participate in client discussions, providing technical guidance and solution recommendations

Required Skills & Qualifications

Mandatory Certifications

1. WFS PT102 Configuration Certification
2. WFS PT103 Integration Certification

Technical & Functional Skills

• Strong understanding of WFS architecture, concepts, and business processes

Hands-on experience in:

• WFS configuration and customization
• Workforce scheduling
• Time & Attendance modules
• Experience working on integrations between:
• HR systems to WFS
• WFS to Payroll systems
• Proven experience in both implementation and AMS support projects