Workforce Software Management

• Client Engagement & Requirements Gathering:

Leading client workshops, gathering and documenting business requirements, and translating them into WFS configurations. Mandatory certification in PT 101, PT 102, PT 120

• WFS Configuration & Customization:

Configuring the WFS suite (Time, Scheduling, Integrations) using tools like JavaScript and HTML.

• Project Management:

Managing small to mid-sized projects, ensuring they are delivered on time, within budget, and to the client's satisfaction.

• Testing & Troubleshooting:

Conducting unit and system testing, troubleshooting configuration issues, and supporting data migration and go-live activities.

• Mentoring & Knowledge Transfer:

Guiding junior consultants, providing training and support, and sharing knowledge with the team.

• Collaboration & Communication:

Working with internal teams (sales, support, development) and clients to ensure successful implementations.

• Process Improvement:

Identifying opportunities to enhance WFS solutions and participating in internal initiatives for process improvement.

Required Skills & Experience:

• Strong Functional and Technical Expertise: In-depth understanding of Workforce Software, including its modules, configurations, and integrations.
• Proficiency in WFS Configuration Tools: Experience with JavaScript, HTML, and other scripting tools for customizing WFS.
• Excellent Communication and Interpersonal Skills: Ability to effectively communicate with clients, facilitate workshops, and present solutions.
• Project Management Skills: Experience in managing projects, including planning, execution, and reporting.
• Troubleshooting and Problem-Solving Abilities: Experience in identifying and resolving technical and functional issues.
• Knowledge of HCM Processes: Understanding of HR processes, particularly Time and Attendance, Scheduling, and Absence Management.
• Experience with ERP/HCM Integrations: Understanding how WFS integrates with other enterprise systems.
• Mentoring and Leadership Skills: Ability to guide and mentor junior consultant