Workforce Planning and Insights Manager- AVP

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

State Street is an Affirmative Action/ Equal Opportunity Employer/Vet/Disability.

Job Description

We are seeking a Workforce Planning and Insights Manager to manage internal processes, ad-hoc reporting and analytical requests. The ideal candidate will is strategic and data-driven and will establish collaborative relationships with internal clients including HR Centers of Excellence (CoEs), HR Business Partners (HRBPs), corporate function and business leaders. This role requires identifying, evaluating and recommending tools that can streamline the reporting process and reporting needs of our internal clients.

Key Responsibilities

• Manage ad-hoc reporting and analysis needs

• Establish collaborative relationship with internal clients including HR Centers of Excellence (CoEs) and HR Business Partners (HRBPs), corporate function and business leaders

• Provide consultation, analyses, data interpretation, and presentation; manage all phases of reporting projects

• Design and develop metrics, intuitive reports/ dashboards, and effective visual aids that result in actionable insights

• Document/ update reporting processes. Proactively identify opportunities to drive reporting standardization and optimize reporting delivery solution. Make recommendation on improvements to organizational efficiency and effectiveness

• Collaborate with team members to share knowledge and resources in an effort to remove roadblocks, foster strong communication, and review optimal resolutions to common challenges

• Build HR Data Governance Structure and Dictionary for HR

• Create connection with HR analyst community on an on-going basis. Support HR analyst community to leverage expertise and share knowledge and best practices across Global HR

• Participate in team projects as needed

• Leverage Workday and other tools (e.g., Tableau, Power BI, SQL) to generate data insights for decision-making.

• Present strategic insights and recommendations to senior leadership.

• Collaborate with various teams to gather data and information from internal systems and databases

• Ensure the accuracy and consistency of legal entity data across all reports

• Provide insights and analysis on legal entity performance during service management meetings

• Participate in service management meetings to understand reporting requirements business needs and strategic goals

• Present and discuss legal entity related data including key performance indicators (KPIs) and service level agreements (SLAs) and other relevant metrics

• Continuously assess and optimize the reporting processes to ensure the most accurate and timely data is presented during service management meetings

• Identify areas for automation within the reporting processes and collaborate with relevant teams to implement such solutions

• Ensure compliance with relevant regulations and internal reporting standards

• Research, identify tools and software solutions that can improve the efficiency of legal entity reporting

• Work with IT and businesses stakeholders to evaluate the effectiveness and integration of potential tools for reporting purposes

• Recommend and implement best fit tools to streamline reporting processes and enhance reporting capabilities

• Liaise with cross functional teams to ensure smooth data collection and reporting

• Communicate effectively with internal and external stakeholders regarding report findings tools and updates

• Training and support to teams on new reporting tools and procedures

Qualifications

• Bachelor’s degree. Field of study in Human Resources, Business, Finance, Computer Science, or Information Management a plus

• 6 -10 years of working experience in workforce planning, people analytics, or HR strategy, ideally in a tech or global services environment

• Proven experience working with Workday data and systems.

• Strong analytical and data visualization skills; advanced proficiency in Excel, SQL, and BI tools

• Experience leading or influencing cross-functional teams in a matrixed environment.

• Excellent communication and stakeholder engagement skills.

• Driving continuous improvement within the function

• Strong understanding of service management frameworks and reporting requirements proficiency in data analysis and reporting tools example excel power BI, tableau, etc.

• Intellectually curious and have strong desire to learn new tools and Technology

• Demonstrated business acumen and strong analytical and problem-solving skills

• Strong attention to detail with the ability to manage and analyze large sets of data

• Knowledge and Hands on experience of Workday, Tableau and Cornerstone on Demand (CSOD) is must

• Strong verbal and written communication skills including the ability to communicate reporting and analytical insights to a non-technical audience

• Ability to manage ambiguity. Thrives in a fast pace, constantly changing environment; can adapt plans due to changes in priorities and/ or client's objectives

• Excellent communication skills both written and verbal

• Demonstrated ability to work well both independently and in a team setting

• Strong technical skills with expertise with MS Office Suite including Advanced Excel, PowerPoint and Visio (Desirable)

• Familiarity with Workday report writer (Desirable)