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Workday Techno-Functional Associate Manager

Sutherland

7 - 9 years

Chennai

Posted: 16/10/2025

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Job Description

Company Description

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

Roles: Workday Associate Mgr (HRIS & HR Analytics)

Location: Chennai

Night Shift (US Time Zone): 6:30 PM – 3:30 AM

 

Key Responsibilities

Workday HCM Management

  • Oversee daily operations and maintenance of Workday HCM
  • Manage configuration updates, testing, and deployment of new functionality or releases.
  • Ensure data accuracy, security compliance, and process integrity across HR systems.
  • Act as the primary liaison between HR, IT, and business teams for system enhancements and troubleshooting.

Team Leadership & Collaboration

  • Lead and mentor a small team of Workday analysts or specialists.
  • Prioritize and allocate workload effectively, ensuring timely delivery of system changes and support requests.
  • Partner with HR COEs, Payroll, and Business HR teams to understand requirements and translate them into Workday solutions.

Continuous Improvement & Governance

  • Identify opportunities to streamline HR processes using Workday automation and integrations.
  • Maintain strong documentation for configurations, workflows, and data governance practices.
  • Monitor Workday release updates, assess impact, and coordinate testing and adoption of new features.

Stakeholder Management

  • Collaborate closely with global and regional HR leadership to support organizational goals.
  • Present insights, reports, and recommendations to senior stakeholders for decision-making.

Qualifications & Experience

  • Bachelor’s degree in Human Resources, Information Systems, or a related field (Master’s preferred).
  • 4–7 years of experience in Workday HCM, including configuration, reporting, and integrations.
  • Strong understanding of HR processes and data governance principles.
  • Experience managing Workday security, business processes, and data loads.
  • Proven ability to work in a fast-paced, matrixed, and global environment.

Technical Skills

  • Proficiency in Workday HCM Core
  • Strong hands-on experience with Workday Reports (Advanced/Matrix) and Calculated Fields.
  • Strong Excel, data analysis, and presentation skills.

Soft Skills

  • Excellent communication and stakeholder management skills.
  • Strong analytical and problem-solving ability.
  • Proactive, detail-oriented, and collaborative mindset.
  • Ability to manage competing priorities and drive outcomes through influence.

Qualifications

Bachelor’s degree in IT, Computer Science, or related discipline.Strong understanding of integration technologies and coding languages.Experience in HR  Workday and payroll system integrations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Company

Sutherland is a global digital transformation and business process outsourcing (BPO) firm, founded in 1986 and headquartered in Rochester, New York. With a workforce of over 40,000 professionals across more than 60 delivery centers worldwide, Sutherland combines advanced technologies—like AI, automation, analytics, and cloud engineering—with process excellence to streamline operations and improve customer experiences. They offer a comprehensive “as-a-service” suite including digital CX, contact center, back-office outsourcing (finance, HR, healthcare, insurance), and specialized industry solutions for sectors such as banking, telecom, retail, and logistics. Sutherland emphasizes measurable outcomes and performance-based contracts, partnering with Fortune 500 clients to deliver scalable digital solutions, secure remote platforms like Sutherland Anywhere®, and proprietary AI tools that empower data-driven decisions, efficiency, and innovation.

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