Werum PAS-X MES – Application Support - Location :- Hyderabad/Bangalore

Werum PAS-X MES Application Support

Key Responsibilities

• Expert in PAS-X system administration and configuration, ideally based on version 3.1.8,3.2.1, 3.30.
• Good technical architecture experience in PASX understanding of application or web server, Database architecture, interfaces, server log analysis.
• Support on MES integration with Level 2, Level 3, and Level 4 systems.
• Expertise in database creating SQL scripts, understanding of DB schema.
• Expertise in trouble shooting PAS-X related technical issues. (Like scale issues/scale integration, printer/scanner, KP info analysis)
• IT configuration, Patch & Hot fix installations for the application customizations.
• Ability to support 24x7 operation along with operational and project related assignments.
• Deliver on complex project requirements and tasks.
• Experience on ITIL concepts like Incident management, Problem management, Change Management, Service request Management.
• Create and maintenance of System life cycle documentation including Configuration specification, Traceability Matrix, Risk & impact assessments, Qualification test scripts and change controls.
• Designing, developing, and deploying workaround to resume production activities
• Work closely with users to troubleshoot issues, and research methods of improving business processes within MES.
• Periodic review activity like user access review, Incident & problem review, CR review etc.,
• Preparation of KBAs.
• Providing support in incidents; resolving incidents reported by the manufacturing users in MES (Manufacturing Execution System) by analyzing/debugging business cases versus application behavior whenever necessary
• Collecting and analyzing user requirements whilst working with the respective application teams for application enhancements
• Handling application qualification and user acceptance test (UAT) of new applications.
• Participating in the design or development of applications by working closely with other application teams, equipment supplier and external software providers
• Providing training and instructing both users and trainers in the functionalities and use of systems
• Troubleshoot and defects resolution during the qualification.
• Hypercare support for post go-live issues.

Knowledge area

• End to end implementation experience of Werum PAS-X.
• Knowledge in MES Systems, Linux OS, Windows
• Experience in PL/SQL, Java, XML, JavaScript, HTML, Web Services, PHP
• ISA95/S88 standards & practical use of these standards in application design, Knowledge of Pharma manufacturing.
• Good understanding of ITIL concepts.
• Werum PAS-X Specification, Execution, Compliance & Performance Module
• Demonstrates primary focus on meeting both internal and external customer needs when identifying, prioritizing, and accomplishing tasks.
• Works independently and overcomes obstacles to achieve results
• Willingness to participate in teams to reach desired outcomes either as a team leader or team member.
• Evaluates existing work processes and initiate practices to promote continuous improvement.
• Builds safety, quality, and compliance into all actions.
• Committed to continuous learning and self-improvement.

Roles & Responsibilities

• Application support Engineer.
• Mentor and Build team.
• Client Liasoning.

IT Skills

• Oracle DB, SQL queries, C-Sharp, Java, XML interfaces, UA, DA, HDA connectors etc.,
• User management and system profile creations.

Generic Managerial Skills

• Develop technology competency.
• Showcase Solution & delivery capability to prospect customers.
• Delivery accelerators development.
• Consulting template & artifacts development.
• Collaborate with other domain centric center of excellence for development of solution-based offerings.
• Agile Project Management.