We are Hiring For Customer Support International Voice - Pune

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support International Voice Process in Pune.

Please find below Job Description for your reference:

Infosys BPM Ltd. is hiring for (Customer Support - International Voice)

• Job Location : Pune
• Qualification : Customer Support- Full time Graduates
• Experience : 1 - 4 Years

Job Description: Senior Process Executive

Location: Pune

Employment Type: Full-Time.

Key Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customer's time
• Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables:

• Excellent in communication.
• Need to work on US shift timings.
• Need to complete specific and dedicated training programs set by the client.
• 24*7 ,flexible shifts100% WFO, no hybrid

Preferred Qualifications:

Any Graduate - Additional certifications in customer service/upskilling

Preference will be given to the Immediate Joiners

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd