Warehouse Executive

Job Summary:

We are looking for a Warehouse Dispatch Executive to manage daily warehouse operations, including order dispatch, marketplace return handling, inventory management, and reporting. The ideal candidate should be experienced with Uniware and proficient in Excel, with a strong focus on accuracy, efficiency, and process improvement.

Key Responsibilities:

Order Dispatch Management

• Ensure timely and accurate dispatch of orders across marketplaces (Amazon, Flipkart, Myntra, etc.) and D2C platforms (Shopify and others)
• Coordinate with courier partners for pickup and delivery

Marketplace Return Handling (Uniware)

• Process returns from marketplaces using Uniware
• File return claims on marketplace panels such as Amazon, Flipkart, and Myntra
• Follow up on claims to ensure resolution and credit recovery

D2C Returns Management

• Manage returns from Shopify and other D2C platforms
• Inspect returned items and process refunds or exchanges

Inbound & Inventory Management

• Manage inbound stock entries in Uniware
• Ensure accurate recording of stock receipts and returns
• Conduct monthly inventory counts and reconcile discrepancies

MIS & Reporting

• Create and maintain MIS reports for orders, returns, and claims
• Provide actionable insights to improve warehouse efficiency

Excel Reporting & Data Analysis

• Use advanced Excel functions such as VLOOKUP, IF/IFS, SUMIF/SUMIFS, and Pivot Tables
• Track warehouse performance and return trends

Warehouse Operations & Process Improvement

• Assist in optimizing warehouse processes to improve productivity
• Ensure compliance with warehouse safety and operational policies

Required Skills & Qualifications:

• Experience: 13 years in warehouse or dispatch operations (e-commerce preferred)
• Technical Skills: Uniware, Excel, marketplace panel handling
• Analytical Skills: Ability to create and interpret MIS reports
• Attention to Detail: High accuracy in dispatch, returns, and reporting
• Communication Skills: Ability to coordinate with internal teams and external partners

Preferred Skills:

• Experience in inventory management systems
• Knowledge of marketplace return policies and claim processes
• Familiarity with Shopify and D2C platforms

Key Excel Functions Required:

• VLOOKUP
• IF / IFS
• SUMIF / SUMIFS
• Pivot Tables

Location: Dwarka Sector-28

Employment Type: Full-Time

Working Hours: 10:00 AM 7:00 PM

Working Days: Monday to Saturday | Work From Office

Salary Range: Upto 35,000 per month