Walk-in Interview for Customer Service Executive- Voice

Mega Walk-in Interview for International Voice Process- Banking

Walk-in Drive Location: HCL Technologies, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh

Dates: 11th December, Thursday

Time: 11:00 AM to 3:00 PM

Contact HR: Urmika

• Note: Please bring a hard copy of your resume and one valid ID proof for security purposes.
• Laptops will not be allowed inside the campus.

Job Details:

• Process: Inbound Calling (No sales, upselling, or cross-selling)
• Experience Required: 1+ years in Voice Process
• Shift: Rotational shifts and rotational offs
• Work Location: HCLTech, Noida Sector 144

Note: Candidates must reside within 35 km of the office

Responsibilities:

• Handle client queries via voice and written communication
• Provide accurate information about products, services, and accounts
• Manage multiple queries simultaneously
• Use workflow tools and internal systems effectively
• Collaborate with internal teams for resolution
• Maintain high service levels and quality standards

Mandatory Qualifications:

• Excellent verbal and written communication skills
• Problem-solving mindset
• Ability to multitask and work independently or in a team
• Minimum qualification: 12th pass

Perks:

• Cab facility: Home pickup & drop
• 5 Days working