Walkin Drive For Research and Exceptions at Bangalore on 5th FEB

Job description

Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for Research and Exceptions (Merchant Financial Services) Domain for Bangalore. Please walk-in for the interview on 5th February (Thursday) 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Process Specialist- 2Yr to 4Yrs experience:

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL- 236284

Interview details:

Interview Date: 5th February (Thursday) 2026

Interview Time: 10:00 AM to 12:30 PM IST

Interview Venue:

Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,

Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:

• Job Location: Bengaluru
• Qualification: Any Graduate (Full Time)
• Experience: 2- 4 Years
• Notice Period: Immediate Joiners to 30 Days
• Shift: Flexible to work with any shift
• Work From Office is mandatory
• Job Level: 3A
• Designation: Process Specialist

Job Summary:

This role is part of a diverse team that supports multiple Lines of Business (LOBs) across the organization. The primary responsibility is to manage transaction exceptions and perform critical back-office functions to ensure operational accuracy and efficiency. The position requires strong attention to detail, problem-solving skills, and the ability to work across multiple systems and processes.

Key Responsibilities:

Transaction Exception Management:

• Handle front-end and back-end transaction rejects.
• Resolve debit exceptions promptly and accurately.

Back Office Operations:

• Process ACH rejects and returns.
• Research and resolve missing deposits.
• Perform monetary adjustments and financial reconciliations.
• Manage equipment billing and related inquiries.
• Respond to miscellaneous back-office email requests, including:

Contract requests

Statement requests

ACH returns/rejects

Cross-LOB Support:

• Collaborate with multiple business units to ensure timely resolution of operational issues.
• Maintain compliance with internal policies and regulatory requirements.

Documentation & Reporting:

• Maintain accurate records of all transactions and adjustments.
• Prepare reports for internal audits and management reviews.

Qualifications:

Education:

• Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).

Experience:

• 2-4 years in financial operations, payment processing, or back-office support.
• Familiarity with ACH processes and transaction exception handling.

Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.
• Proficiency in MS Office and financial systems.
• Ability to manage multiple tasks in a fast-paced environment.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.