Walkin Drive For Merchant Operations at Bangalore on 8th January

Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for Merchant Operations (Financial Protection) Domain for Bangalore. Please walk-in for the interview on 8th January 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Process Specialist- 2Yr to 4Yrs experience:

Interview details:

Interview Date: 8th January 2026

Interview Time: 9.30 AM to 12 PM IST

Interview Venue:

Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,

Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore .

Landmark : In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:

• Job Location: Bengaluru
• Qualification: Any Graduate (Full Time)
• Experience: 2- 4 Years
• Notice Period: Immediate Joiners Only
• Shift: US shifts/ Night Shifts (06:30 PM to 03:30 AM)
• Week Offs: Rotational Offs
• Work From Office is mandatory (5 days)
• Job Level: 3A
• Designation: Process Specialist

Job Summary:

The SMB Merchant Operations Specialist supports routine research and exception management functions for Small and Medium Business (SMB) merchant portfolios. This role ensures accurate transaction processing and resolution of customer-initiated requests, while maintaining compliance and operational efficiency.

Key Responsibilities:

Research & Resolution:

• Investigate and resolve customer-initiated requests such as missing payments, out-of-balance issues, and reconciliation discrepancies.
• Assist in correcting transaction rejections and errors.

Transaction & Adjustment Processing:

• Handle ACH returns and related exceptions.
• Process monetary adjustments to client accounts accurately and timely.
• Re-key transactions and perform batch uploads when applicable.

Operational Support:

• Maintain accurate documentation for all adjustments and corrections.
• Collaborate with internal teams to ensure smooth resolution of issues.
• Respond to inquiries and provide status updates to stakeholders.

Compliance & Accuracy:

• Ensure adherence to company policies and regulatory requirements.
• Maintain confidentiality and integrity of financial data.

Qualifications :

Education:

Bachelors degree in Finance, Accounting, Business Administration, or equivalent experience.

Experience:

• 2-4 years in financial operations, payment processing, or merchant services.
• Familiarity with ACH processes and reconciliation activities.

Skills:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in MS Office and financial systems.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in SMB merchant portfolio management.
• Knowledge of transaction exception handling and batch processing.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.