Walkin Drive || Chat support || 28th Feb || Gurgaon Work Location

HCLTech is Hiring for Chat Support!

Interested candidates can walk in for an interview

Dates: 28th Feb

Timing: 11:00 AM - 2:00 PM

Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301

Work Location: Gurugram

Contact Persons: Navya/Kashish

"Experience - 1 to 4 Years, Freshers not Eligible"

Please carry:

• 2 Updated Resume
• 1 Passport size
• 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

HCLTech does not charge any fees or require any form of payment from candidates at any stage of the recruitment process.

Type of Requirement:-

E-Mail Support (Excellent Written & Verbal Communication is a must)

Required Qualification:- Graduate / Post Graduate in any stream. Job Description

• As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
• You will use deductive reasoning to make sound business decisions.
• You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
• You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
• You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
• You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
• You will learn and process all products offered in the logo.

Key Skills

• Team oriented/team player
• Situational/contextual awareness with the ability to understand the impacts of ones work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Proactive, self motivated, self starter, minimal supervision
• Excellent analytical skills and strong decision-making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills
• Order Management experience is preferred

Must have:- Excellent Spoken & Written English. Excellent English Written Communication Willingness to work in Shifts - 24* 7