Walkin drive- 6th Dec-Desktop Engineering-Hyderabad

Skill- Desktop Engineering

Experience - 8 to 12 Years

Walkin Date- 6-Dec-25

Walkin Venue- 2S2 Zone, Deccan Park Office, Tata Consultancy Services Limited

Plot No 1, Deccan Park, Software Units Layout, Hitech City, Madhapur- . Software Units Layout, Hitech City

JD :

Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc

Experience in troubleshooting performance related issues escalated by L2 teams covering group policies, builds, SCCM/Intune etc.

Do a trend analysis of ticket trends and propose improvements

Create, manage and approve knowledge articles

Provide 1:1 support to Platinum and Gold users

Good understanding and knowledge Windows Active directory and Azure AD

Good communication

Knowledgeable in ITIL concepts (Incident Management, Problem Management etc.).

Basic support experience on Windows/Unix Servers, Network Devices, Backup.