Walk-in Drive | 15th Dec | Renewals | Advisor/SR Advisor | Night Shift

Job description

Job Title: Advisor / Sr Advisor

Experience : 1 - 4 Years

Job Location : Vikhroli

Shift Timing US Shift 6: 30PM to 3.30AM

Interview Date and Interview Time 15 Dec 2025 Between 12 to 1PM

Interview Location: Address: Plant No. 6, Mfg. Co, 6, Lal Bahadur Shastri Marg, Compound, Godrej & Boyce Industry Estate, Vikhroli West,

Note : Candidate working in Night Shift are eligible for the role

Job Summary

About Renewal Services Team:

Renewal Services is a team of 100+ colleagues in Mumbai who are responsible for providing pre-renewal support to North America (largely US). The team is majorly involved in gathering Loss Runs for renewing Clients and sharing them with Servicing & Broking Teams for their internal strategy meetings and client submissions. In addition to Loss Runs, team does various other activities viz. Client Proposal Workbook, Exposure Gathering Workbook, Producer Support, Experience Modification, Statement of Insurance, Sweep, Data Quality etc. to provide support at different pre-renewal & renewal stages.

Job Description

• Interact with Insurance Carriers/ North America office counterparts on a regular basis to ensure accurate and complete documentation to support the offices in North America
• Communicate with the Client Servicing team in North America to better understand the request and comply with the requirements
• Support requests from North America offices by following the standard Operating Procedures when requesting Loss run reports from the insurance carriers, as well as preparing the pre-placement documents of Client Proposal Workbook, Exposure workbook & Loss run Summary
• To pay attention to detail when preparing the documentation
• Ensure adherence to compliance procedures

Principal Duties/Responsibilities

• Handle mailbox as per process and timeliness
• Working on Loss Runs requests received via Service Hub/Email Prioritize and organize work on daily basis as per business requirement
• Ensure adherence to compliance procedures Completing Mandatory training on time
• Work closely with onshore teams to ensure effective delivery of client service
• Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carriers)
• Participate and contribute to potential process improvement areas
• Deliver as per defined KPI's for the role - Maintain Quality, Productivity, Turnaround standards

Top 5 Competencies

1. Focusing on Clients
2. Working in Teams
3. Driving Excellence
4. Fostering Innovation
5. Adapting to Change

Preferred candidate profile

Required Qualifications, Skills, Knowledge, Experience

1. Qualifications: Any Graduate / Postgraduate/ MBASkills:
2. Communication Skills - Written, Verbal and interpretation
3. MS Office - MS Excel Basic
4. Eye for detail
5. Insurance Fundamentals
6. Time Management