Walkin at Infosys BPM - Hiring For Voice-Based Service Desk - Pune

Job description

Walk-In Drive @ Infosys BPM

Launch Your Career in Service Desk - International Voice Process!

Location : Pune (Interview), Job Locations: Pune

Walk-In Dates: 9th and 11th December 2025

Time: 10:00 AM to 2:00 PM

Venue:

Infosys BPM Limited,

1st Floor, ODC 8, Angsana building , ASCENDAS, Ascendas, Hinjewadi - Kasarsai Rd, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra, .

Mode: 100% Work from Office (WFO)

Who We're Hiring

Were on the lookout for Fresh Graduates (0 - 1 year experience) who are enthusiastic and have a passion for Service Desk customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Service Desk

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
• Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
• General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
• Productivity applications like Microsoft office tools.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value
• Work from Office

Must to adhere and non-negotiables:

• Excellent in communication
• Need to work on US shift timings.
• Need to complete specific and dedicated training programs set by the client.
• 24*7 , flexible shifts
• 100% WFO , no hybrid
• Preferred Qualifications: Any Graduate

Preferred: Basic understanding or any Service Desk certification

Mandatory Documents to Carry

• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

• Carry a copy of this email/invitation
• Register your application in advance

Walk into the Infosys Hinjawadi Pune office on 9th and 11th December 2025 between 10:00 AM - 2:00 PM

Why Infosys BPM?

• Work with a global brand
• Extensive training & upskilling programs
• Fast-track career growth in tech support or customer success
• Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Lets grow, together.

We cant wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd .

Human Resources | INFY HR

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers