Walk -in TCS Kolkata Hiring for Team Manager

TCS

8 - 12 years

Chennai

Posted: 15/11/2025

Getting a referral is 5x more effective than applying directly

Job Description

Walk-in | TCS Kolkata Hiring for Team Manager

INTERVIEW DETAILS:

Interview date: 15th November,2025, Saturday

Interview time: 10 AM to 12 PM

Venue:

Tata Consultancy Services Ltd, Chennai, Module-4, 3rd Floor South Block, Chennai One It Sez Phase-2, 200 Feet Radial Rd, inner, ring road, MCN Nagar Extension, Pallavaram, Thoraipakkam, Tamil Nadu 600097

Role: Team Manager

Eligibiity Criteria

10+2+3 years of regular education B.Com/ M.Com, BA, any graduate.

Experience: 8-12 years

- Ability to track, analyze, and interpret performance data (including customer satisfaction and case progress) to identify trends and areas for improvement.

- Ability to identify, analyze, and effectively address operational issues.

- Ability to interpret data and generate reports to communicate performance and identify improvement opportunities.

- Leadership & Team Management: Ability to motivate, guide, and develop a team of case management professionals.

- Coaching & Development: Skill in providing constructive feedback, identifying learning opportunities, and coaching team members for performance improvement.

- Stakeholder Management: Ability to build and maintain effective working relationships with relevant stakeholders.

- Customer Focus: Commitment to understanding and addressing customer needs and ensuring high levels of customer satisfaction.

- Results Orientation: Focus on achieving targets, meeting SLOs, and driving performance improvements.

Location

Chennai

Job Function

BUSINESS PROCESS SERVICES

Role

Team Leader - Customer Relationship Management (Retail)

Job Id

380017

Desired Skills

Customer Service

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

Walk -in TCS Kolkata Hiring for Team Manager

TCS

Job Description

About Company

Services you might be interested in

Improve Your Resume Today