Walk -in drive at HCLTech for US Healthcare (Voice) Chennai on 20th & 21st Mar 26

Walk -in drive at HCLTech for US Healthcare (Voice) Chennai on 20th & 21st Mar 26

Date: 20th & 21st Mar 26 (Friday and Saturday)

Time: 9:00 AM to 1:30 PM

Venue: HCLTech, Tower 4, Shollinganalur,Chennai.

Contact Person: Yuvapriya/Suriyapriya

Experience: 1 to 4 yrs.

Shift: US Shift (Night Shift)

Skill: AR Caller (Voice Process) - Health Care

Specification: Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM

Job Description:

• Review and analyze denied claims to identify root causes and trends.
• Develop and implement strategies to reduce claim denials and improve reimbursement rates.
• Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.
• Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.
• Monitor and track the status of appeals and follow up as needed.
• Maintain accurate records of all denial management activities and outcomes.
• Provide regular reports on denial trends, appeal success rates, and other key metrics to management.
• Stay updated on industry regulations and payer policies to ensure compliance.

SKILLS AND COMPETENCIES

• Strong verbal and written communication skills
• Should possess neutral accent and good adoption to US culture.
• Ability to resolve customer queries in the first point of contact.
• Focus on delivering a positive customer experience
• Should be professional, courteous, friendly, and empathetic
• Should possess active listening skills
• Good data entry & typing skills
• Ability to multi task.
• Capable of handling fast-paced, innovative, and constantly changing environment
• Should be a team player.
• Ability to contribute to the process through improvement ideas.

Looking for candidate with an immediate joiner.

Mandatory Documents:

• Updated Resume
• EPFO Service History
• Complete set of offer letters and relieving letters from all previous employers