VP, Senior Audit Manager - Operations (12)

Job Description:

Role Title : VP, Senior Audit Manager - Operations (12)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.
• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Synchrony’s Internal Audit function serves as an independent and objective function aimed at enhancing the organization’s governance, risk management, and controls. Internal Audit’s purpose driven work adds value to the company by safeguarding a controlled foundation in support of agile and innovative company growth; performing risk-based audit activities designed to identify worthwhile and impactful insights.

Role Summary/Purpose:

This position is responsible for (1) leading and executing Operations audit engagements that review the design and effectiveness of the bank's control environment, as well as validation of corrective actions; and (2) provide hub leadership and administrative management support to the India based IA team members.

Key Responsibilities:

• Engage with India Leadership to understand emerging risk while providing risk themes and trends that can inform and help improve governance and control awareness.

• Provide IA leadership administrative management support to the Internal Audit team based in India by motivating and developing individuals to elevate quality and expand capabilities.

• Assist with continuous monitoring activities related to Operations

• Lead and execute audits including audit scoping, setting audit objectives, defining audit test steps, performing audit fieldwork and drafting audit reports

• Review and provide feedback to Audit Managers on the documentation of detailed process walkthroughs performed with management, including the identification of process risks and controls

• Review and provide feedback on detailed audit work papers performed during fieldwork, including control design and effectiveness testing in Word, audit testing grids in Excel, and process maps in Visio

• Ensure Audit Managers have developed and documented clear audit work papers that succinctly articulate the process, risks, controls, test work performed, and conclusions reached

• Ensure effective and efficient execution of audits in conformance with professional and department quality standards

• Identify and articulate control gaps or control deficiencies

• Ensure timeliness of audit work and ensure audit is performed within budget

• Present audit results to various levels of internal audit leadership, as well as the business organization

• Contribute to risk assessment process and ongoing business/industry monitoring

• Maintain internal audit competency through ongoing professional development

• Oversee career and professional development of direct reports

• Perform other duties and/or special projects as assigned

Qualifications/Requirements: 

• Bachelor’s degree in accounting, finance, business with 7 years of financial services experience in lieu of a degree 9 years of financial services experience.

• 7+ years of internal audit, public accounting, financial services, banking operations, banking compliance, or equivalent

• Experience managing, supervising, and mentoring individuals

• Experience in leading and motivating teams and projects

• CPA/CIA or similar certification

• Up to approximately 20% travel may be required

Desired Skills:

• The successful candidate will most likely possess a graduate degree in accounting, finance, or business and will have earned appropriate certifications, such as a CPA, CA, CIA, CRCM, or CAMs

• Knowledgeable and experienced in control theory and professional auditing practices including internal auditing standards and requirements as set out by IIA

• Experience in credit card/financial services, banking, and working directly with regulators such as FDIC, Federal Reserve, OCC, CFPB

• Experience in leading and motivating teams and projects

• Strong oral communication, business writing, presentation, and facilitation skills

• Effectively integrate business, operational, technological, and financial components into audit work performed

• Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues

• Understanding of business technologies and its impact to the control environment

• Strong written and verbal communication skills to deliver to line management high quality, actionable feedback on a variety of audit related issues

• Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives

• Strong analytical, risk management, and problem-solving skills

Eligibility criteria

Bachelor’s degree in accounting, finance, business with 7 years of financial services experience in lieu of a degree 9 years of financial services experience.

Work Timings:

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal) or LPP

• L10+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• L10+ candidates can apply.

Level / Grade : 12

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