Voice Specialist

Have an urgent requirement, please share the relevant Banking Industry Voice Process profiles on priority. Kindly continue sending the profiles offline until the Beeline IDs are created.

Please ensure that all candidates are thoroughly vetted, especially for strong communication skills, as most recent rejections have been due to inadequate communication abilities.

Location: Pune

Experience: Relevant 3+ years voice process experience in Banking industry.

Duration: 6 Months (Extendable)

Shift Timings: 6:30 PM 3:30 AM (US EST hours)

Night shift Allowances will be provided

Job Description- TM Technical Training Support Associate

Duties and Responsibilities:

Previous call center experience of 1 year or more

Financial Industry experience and, or

Experience with Treasury Management products & services, specifically, Online Banking, ACH, Wire, Remote Deposit Capture, Business Security products like ACH and Check Positive Pay

Basic Qualifications:

Basic computer and Microsoft Excel knowledge

Excellent spoken and written communication skills

Ability to learn/teach basic and complex processes

Willingness to work in a call center environment