Voice Engineer
Tata Consultancy Services
2 - 5 years
Hyderabad
Posted: 17/12/2025
Job Description
Greetings from TCS!!!!
TCS invites application for Amazon Connect
Experience Range: 8+ Years
Locations: PAN India
Notice Period: 30 days
Job Description -
Amazon Connect Development 5+ years (Amazon Connect, Lex, Polly, etc.)
- Experience designing and deploying voice workflows using Amazon Connect.
- Integration with Lex for conversational AI and Polly for text-to-speech.
- Custom contact flows, Lambda integrations, and real-time analytics.
AWS Expertise (5+ years)
- Deep understanding of core AWS services: Lambda, DynamoDB, S3, CloudFormation, IAM, CloudWatch, etc.
- Experience with serverless architecture and microservices.
- Strong grasp of security best practices and cost optimization.
Telephony & Contact Centre Applications
- Knowledge of SIP, VoIP, IVR systems, and CTI integrations.
- Experience with call routing, queue management, and real-time dashboards.
- Familiarity with legacy systems and migration strategies to cloud-based platforms.
If interested, please drop in your updated CV to ASAP with following details:
Name:
Contact No:
Email id:
Preferred Location:
Highest Qualification:
Graduated University:
Relevant Experience (in years):
Overall Experience:
Current Organization:
Notice Period:
Current CTC:
Expected CTC:
Gap in years if any (Education / Career):
LinkedIn Resume updated or not:
Did you attend any interview at TCS in past 6 months? If yes when?
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