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Vocal Coach

TP

1 - 3 years

Gurugram

Posted: 04/01/2026

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Job Description

Were Hiring Voice Coaches || International Telecom Process || Gurgaon


Teleperformance India is looking for passionate and dynamic Voice Coaches to join our growing team!


If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment this is your chance to shine!


What Youll Do


  • Coach, mentor & enhance communication and soft skills of frontline employees.


  • Conduct regular voice & accent training sessions for new hires and existing teams.


  • Identify communication gaps through call audits and provide constructive feedback.


  • Drive performance improvement through floor support and refresher sessions.


  • Collaborate with Ops & Quality teams to improve customer experience delivery.


What Were Looking For


  • Minimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred)


  • Strong command over spoken English & excellent presentation skills


  • Experience in call monitoring, feedback sessions & coaching methodology


  • Willing to work from office (Gurgaon) in rotational shifts

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