Vocal Coach
TP
1 - 3 years
Gurugram
Posted: 23/12/2025
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Job Description
Were Hiring Voice Coaches || International Telecom Process || Gurgaon
Teleperformance India is looking for passionate and dynamic Voice Coaches to join our growing team!
If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment this is your chance to shine!
What Youll Do
- Coach, mentor & enhance communication and soft skills of frontline employees.
- Conduct regular voice & accent training sessions for new hires and existing teams.
- Identify communication gaps through call audits and provide constructive feedback.
- Drive performance improvement through floor support and refresher sessions.
- Collaborate with Ops & Quality teams to improve customer experience delivery.
What Were Looking For
- Minimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred)
- Strong command over spoken English & excellent presentation skills
- Experience in call monitoring, feedback sessions & coaching methodology
- Willing to work from office (Gurgaon) in rotational shifts
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