VMware L2 Support Engineer

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Digital Transformation Solutions (DTS)

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN DTS, you solve challenges by creating innovative solutions.

• Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs
• Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility
• Empower companies to create new digital business models, enter new markets, and improve customer experiences

About the Role

Lead the daily operations on VMware for the Harman enterprise as L2 support engineer, monitoring observation and react with emendations based on SOP, work with other IT teams for troubleshooting. 

What You Will Do

• Installation and Configuration: Deploy, install, configure, and upgrade VMware software and virtualization platforms based on client requirements.
• Troubleshooting: Identify and resolve issues related to VMware infrastructure, including virtual machines, ESXi hosts, vCenter servers, and networking components.
• Performance Optimization: Monitor and optimize the performance of VMware environments to ensure efficient resource utilization and high availability.
• Security: Implement security best practices to protect virtualized environments from threats and vulnerabilities.
• Backup and Recovery: Develop and maintain backup and disaster recovery plans for virtualized systems, ensuring data integrity and business continuity.
• Documentation: Maintain detailed documentation of configurations, procedures, and troubleshooting steps for VMware infrastructure.
• Technical Support: Provide technical support and guidance to clients, addressing their VMware-related concerns and inquiries.
• Capacity Planning: Assess and plan for future capacity requirements, recommending hardware and software upgrades as needed.
• Collaboration: Collaborate with other IT teams and vendors to integrate VMware solutions into the overall IT infrastructure. 
• Training: Train client staff on VMware best practices and usage to enhance their proficiency.

What You Need

• Working experience installation & configuration of esxi
• Working Experience on Virtual machine creation.
• Working Experience on snapshot creation and deletion.
• Experience with VMware networking, VMware storage and permission management.
• working experience with Vsphere ( esxi , vcenter ) , Vsan, Vrops, Vro
• Knowledge on Content Library.
• Working Experience on vmotion, Storage vmotion.
• Creating a standard and distributed network port groups.
• Knowledge on vRops.
• Monitoring the alerts from vCenter and vRops.
• Knowledge on vCenter architecture.
• Work experience in raising the case with HP/Dell/Cisco.
• Working experience in remote management of hardware.
• Knowledge on any OS/VMware products is add on.
• Familiar with any enterprise backup software according to SOP documents
• Familiar with any enterprise SAN storage

What is Nice to Have

• Powershell/Bash scripting
• Knowledge on public or Private cloud
• Advanced level technical skillset
• Experience with analyzing data and preparing reports
• Familiarity with ITIL

What Makes You Eligible

• Willingness to work in 24/7 shift
• Acting proactive and independent in a global organization
• Possess skills in cross-cultural awareness, influence, communication, and problem solving

What We Offer

• Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
• Professional development opportunities through HARMAN University’s business and leadership academies
• Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment
• An inclusive and diverse work environment that fosters and encourages professional and personal development
• Tuition Reimbursement
• “Be Brilliant” employee recognition and rewards program

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.