Visual Merchandiser - Retail Store

Role Summary

We are looking for a Senior Visual Retail Designer to lead the design, development, and rollout of in-store POP, POS solutions, store faade designs, and Visual Merchandising systems across our retail network. This is a hands-on, ownership-driven role. You will define and continuously improve how our flagship products are displayed in-storefrom mattresses and beds to recliners, sofas, chairs, desks, and accessories such as pillowsensuring strong storytelling, clarity of benefits, and brand consistency. The role requires strong retail design sensibility, material and fabrication knowledge, and the ability to translate brand and product narratives into scalable physical experiences that evolve with the brands journey.

Key Responsibilities

Retail Display Strategy & Visual Merchandising

Define and enhance how core product categories are presented in-store, including mattresses, beds, recliners, sofas, chairs, desks, and sleep accessories.

Design Visual Merchandising solutions that improve product understanding, navigation, and customer engagement.

Ensure consistent yet adaptable execution across store formats, including flagship and high-priority locations.

Store Facade & Window Design

Conceptualise and design store faade graphics, window displays, and entry moments aligned with brand campaigns and product launches.

Ensure faade designs are visually compelling, brand-consistent, and scalable across multiple store types. Scalable Retail Design Systems

Develop modular, repeatable POP and POS systems that balance creativity with durability, cost efficiency, logistics, and ease of installation.

Create toolkits and guidelines to enable consistent Visual Merchandising execution across 180+ stores.

Design systems that can evolve with new products, store formats, and brand milestones.

Fabrication & Material Expertise

Work closely with fabrication partners to ensure designs are production-ready and structurally sound.

Apply strong understanding of retail materials, finishes, lighting, print processes, and fabrication techniques.

Supervise prototyping, fabrication, and on-ground execution to ensure quality and design intent.

Visualisation & Presentation

Present concepts using 2D layouts, 3D visualisations, mockups, or AI-assisted tools.

Communicate spatial thinking and feasibility clearly to internal stakeholders and vendors. Stakeholder & Vendor Collaboration

Partner with Brand, Retail Operations, Marketing, Product, and Store Design teams.

Manage timelines, approvals, and execution across vendors and store locations.

Provide strategic inputs while adapting designs to business and operational realities.

Core Skills & Competencies

Strong understanding of shopper behaviour, spatial hierarchy, and physical brand storytelling.

Ability to balance long-term brand vision with immediate retail and commercial needs.

Proficiency in Adobe Creative Suite (Illustrator, Photoshop).

Working knowledge of 3D tools (SketchUp, Blender, 3ds Max, or equivalent) or AI based visualisation workflows.

High attention to detail with strong execution ownership.

Experience & Qualifications

710 years of experience in visual retail design, Visual Merchandising, or retail environment design.

Proven experience delivering large-scale retail rollouts across multiple locations.

Experience working closely with fabrication vendors and installation teams.

Agency or brand-side retail experience preferred.

Degree in Design, Visual Communication, Spatial Design, Interior Design, or equivalent experience.