Virtual Relationship Manager

Job Purpose: To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

Job Responsibilities(JR) :

• Tele Sales through assigned portfolio.
• Customer Engagement on call
• Sales Target achievement of portfolio parameters
• Right cross-sell of products basis profiling and engagement.
• Quality Interaction
• MIS Reporting

Educational Qualifications : Preferably MBA or any graduate can apply who has minimum 1-5 years of TELE SALE Experience across various industries including NBFC, Fintech, Banking.

Key Skills if any- Communication Sales Skills Negotiation.

Interested Candidate may come for face to face interview on

Walk In Interview

11th to 13th March 2026,at 11AM to 6PM

Interviewer: Pretesh Shetty

Venue: HDFC Bank, 6th Floor, Himalaya Business center RTO Circle, Subhash Bridge, Ahmedabad

Total Work Exp. required - 1 to 8 years plus

Sourcing industry -Any