Virtual Assistant

We are looking for a dedicated and professional Virtual Assistant to work on behalf of a USA-based pool cleaning company. The role requires managing client communication, handling accounting-related coordination, invoicing, CRM updates, and ensuring smooth execution of client and customer requirements. The candidate will act as a virtual representative of the company and must be comfortable working in the USA shift.

• Handle client communication through calls and emails

• Perform cold calls, follow-up calls, and payment-related calls

• Manage invoicing and coordinate payment follow-ups

• Maintain professional email communication and timely follow-ups

• Update and manage CRM systems and other client portals

• Understand and execute client-specific requirements

• Coordinate between clients and their end customers for service delivery

• Ensure accurate record-keeping and documentation

• Represent the company professionally as a Virtual Assistant (VA)

• Excellent spoken and written English communication

• Willingness to work in USA shift timings

• Basic to good accounting knowledge

• Practical experience with invoicing and billing processes

• Strong client-handling and customer coordination skills

• Confidence in cold calling and follow-up calls

• Proficiency in email communication

• Working knowledge of CRM tools and online portals

• Good organizational and multitasking abilities

• Prior experience as a Virtual Assistant, Operations Executive, or Accounts Executive

• Experience working with USA-based clients

• Exposure to service-based or maintenance industries is an advantage