Vice President, Product & Customer Success
Ripik.AI
2 - 3 years
Noida
Posted: 29/01/2026
Job Description
About us :
Ripik.ai is afast growingindustrial AI SAAS start-up founded by IIT D alumni and with extensive experience in McKinsey, IBM,Googleand others.It is backed by marquee VC funds like Accel, Venture Highway and 25+ illustrious angels including 14 unicorn founders.
Ripik.ai builds patented full stacksoftwaresfor automation of decision makinginthe factory floor.Today, they are deployed at more than15ofthe largest and most prestigious enterprises in India including the market leaders in steel, aluminum, cement, pharma, paints, consumergoodsand others.
It is one of Indias very few AI product start-ups to be a partner to GCP, Azure and AWS. We are also the AI partner of choice for CII,ICCand NASSCOM.
TheRipikteam is growing fast and looking for stellar individuals to join.
About the role:
Be a Mini-CEO of the product (RipikVision for steel orRipikVision foraluminiumor any other one) with 3 major areas of focusi)drivingproduct development ii)business/ traction for the product iii)userhappiness
Driving product development
- Be in charge ofthe product roadmap, suggest and incorporate new features into the roadmap as necessary
- Liaison with the engineering and ML team to develop new product features and drive execution as per product roadmap
Driving business/traction of the product
- Drive product marketing such as collateral creation, videosetcin coordination with content/design teams
- Responsible for replication of the product across business sites/ lines for our key accounts
- Participate in senior client business development discussions for product demos
Driving user happiness
- In-charge of deployment at some of our key clients
- Interface with senior and middle level users/ clients to gather feedback, build into roadmap and drive user happiness
Required Skills & Experience:
- B.Techfrom Tier 1 college + MBA fromIIMA/ B/ C desirable.
- 2-3 years of work experience either in software development in PM roles OR in manufacturing roles with exposure to factory floor operations
- Excellent communicationskills:written, verbal, and ability to present to customers remotely or on-site.
What can you expect?
- A front row seat in therocketship. We are where Google was 20 years back.
- World class work culture,coachingand development
- International exposure
- Unmatched flexibility (3 days a week in office)
- Fun team!
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