Vice President - Lean Digital Transformation (Sales & Commercials)

Genpact

5 - 10 years

Hyderabad

Posted: 18/06/2025

Job Description

Responsibilities

Align with COO to create and deliver the transformation as well as continuous improvement (CI) agenda.
Partner with delivery teams to identify and deliver AI projects aimed at value creation and monetize them through value-share and/or revenue assurance mechanisms.
Partner with service line experts to build tangible solutions that are aimed at building long-term capability in Sales & Commercials ecosystem.
Thorough transformational & continuous improvement initiatives, deliver committed productivity, successfully incubation of new workflows, and improve quality of operations.
Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.
Hold self and organization accountable to deliver on Genpact client commitment.
Own agreed and prioritized transformation initiatives by collaborating with cross-functional teams delivery, service line, digital, analytics, and global LDT leadership.

Specific traits and success competencies for this role include:
Growth and results focused techno-functional leader with strong experience in digital transformation, and process excellence in established organizations.
The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion.
Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously.
Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments
Decisiveness and comfort in taking risks when working with ambiguity.
Digitally savvy with high levels of consultative selling skills.

Minimum Qualifications

:
Post Graduation from any of top institutes.
Relevant work experience in Sales & Commercials domain.
Previous senior leadership experience in digital transformation, analytics, solution design, process excellence, or process consulting.
Global exposure with consistent track record in delivery strategic projects projects: AI/Gen AI, Automation, and data analytics.
Excellent communication and influencing skills. Communicate to senior leaders in effectively to drive resolution & decisions.
Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted business outcome.
Qualifications & demonstrated experience for leading Lean projects or application of 6-Sigma methodologies with quantifiable efficiency and quality improvements.

Preferred Qualifications/Skills:
Proven track record of driving transformation in large-scale global operations.
Proven track record of driving value for customers through digital transformation in Sales & Commercials domain.
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.