Vice President, Infra & Facilities Management

Job Title: Vice President, Infra & Facilities Management

Location: Genome Valley

Experience Level: Senior Leadership

Reports to: Chief Executive Officer

We are seeking an experienced leader to oversee operations, maintenance, infrastructure development, safety, and statutory compliance for a large innovation and infrastructure campus. This role will drive operational excellence, business growth, and high tenant satisfaction through strategic planning and stakeholder engagement.

Key Responsibilities

Operations & Maintenance

• Oversee day-to-day O&M of campus infrastructure and critical systems
• Implement preventive, predictive, and corrective maintenance programs
• Ensure uptime, reliability, and energy efficiency

Infrastructure Development & Projects

• Lead planning and execution of infrastructure upgrades and expansion projects
• Deliver projects on time, within budget, and to quality standards
• Coordinate with architects, engineers, and contractors

Vendor & Contract Management

• Manage vendor selection, negotiation, and performance evaluation
• Monitor contracts and AMC agreements for compliance and service quality
• Drive cost efficiency through structured governance

Contract Labour Management

• Supervise outsourced workforce (housekeeping, security, technical services)
• Ensure compliance with labour laws and statutory documentation
• Monitor workforce performance and discipline

Environmental & Statutory Compliance

• Ensure adherence to environmental regulations and PCB norms
• Maintain documentation for audits and regulatory reporting
• Manage permits, approvals, and renewals

Safety, Security & Risk Management

• Implement safety protocols, audits, and emergency preparedness drills
• Oversee security operations and incident management systems
• Promote a strong safety culture

Customer Experience & Service Delivery

• Drive a customer-first approach in facility services
• Address tenant concerns promptly and improve service levels

Government Liaison & External Coordination

• Liaise with regulatory and government authorities
• Manage inspections, audits, and statutory interactions
• Facilitate timely approvals and compliance

Stakeholder Engagement

• Build strong relationships with tenants, partners, vendors, and regulators
• Represent the organization in industry forums and stakeholder meetings

Team Leadership

• Lead and mentor the O&M team for high performance
• Build capabilities and foster a culture of accountability and innovation

Qualifications & Experience

• Bachelors degree in civil / mechanical / electrical engineering (MBA preferred)
• 18+ years of experience in large-scale infrastructure / facility management
• Expertise in O&M, vendor management, contract labour, and team leadership
• Experience working with government departments and statutory bodies
• Strong customer relationship and stakeholder management skills
• High integrity, transparency, and accountability