Vice President - Corporate Employee Banking Manager, Mobile Sales Force

Some careers open more doors than others.   

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers’ needs. 

We are currently seeking an experienced professional to join the India Wealth and Personal Banking team.

Role Purpose

·       To drive the strategy of WPB corporate salary proposition for the allocated market

·       To acquire, maintain relationships and increase product penetration within corporates by engaging with Key Influencers, by leading a team of 10-15 Relationship Managers

·       To ensure that the quality of the corporates acquired are in line with the strategic focus of the Bank

·       To liaise with the Group businesses (Commercial Banking & Global Banking), Mobile Sales Force central team and CVM to focus efforts to increase HSBC product penetration within employees of the corporate

·       To ensure maximum team engagement with existing credit card customers for spend activation of the same.

·       Wealth -  Engage with team and ensure the existing EMPLOYEE BANKING SERVICE  customers are reached out for wealth need identification( eg digital wealth management account onboarding & new investment )

·       To ensure the team engages with existing EMPLOYEE BANKING SERVICE  customers to increase penetration across various digital platforms (eg Mobile X & PIB)

·       Drive open market business (Credit Cards, Personal Loans etc) through marketing events / promotions & lead based calling.

·       Drive cross-selling of asset products of the bank, namely, Home Loans (via referral), Personal Loans & Cards.

·       To manage portfolio profitability by aligning sourcing strategy with the Groups target customer segment (Premier, Personal Banking)

·       Develop a robust, diligent and compliant sales channel

·       To liaise with product and support teams on a constant basis to enhance customer offerings and service delivery

·       To adhere to all regulatory guidelines and handle complaints effectively.

·       Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Financial & Strategic

·       Work closely with both the GB/CMB RMs and MSF Business Development Managers (BDM) to engage with key decision makers of target corporates. Actively participate in presenting the HSBC EMPLOYEE BANKING SERVICE  proposition with the objective to empanel them for the salary proposition

·       Focus on quality of corporates acquired basis sharp company profiling and increased penetration of HSBC products within their employee base ( eg, Personal Loans, Credit Cards, HomeLoan, Wealth & SIJ )

·       Increase penetration of the corporates employee salary accounts with HSBC in the desired customer segments (Premier, personal Bankers)

·       Make corporate work site marketing activities(WSMs) more interactive and effective

·       Drive the overall asset strategy of WPB within the corporate space by identifying under penetrated opportunity segments, showcasing HSBCs offering and driving growth.

·       Consistent delivery of the operating plan across all key products Personal Banking accounts, PIL Cards, Premier Accounts)

·       Controlling/lowering cost of acquisition within mandated cost guidelines

·       Optimizing sourcing mix to focus on profitable segments in corporates

·       Ensure minimal documentation errors (KYC) by driving the Right First Time behavior across the team

Customers / Stakeholders

·       Ensure a consistently high level of service delivery for all corporate touch points including a smooth on-boarding process for the EMPLOYEE BANKING SERVICE  Program

·       Ensure a consistently high level of service delivery for all corporate touch points

About Company

HSBC (Hongkong and Shanghai Banking Corporation) is one of the world’s largest banking and financial services organizations. Headquartered in London, it operates in over 60 countries across Europe, Asia, the Americas, the Middle East, and Africa. Founded in 1865, HSBC offers a wide range of services including retail banking, commercial banking, investment banking, and wealth management. The bank focuses on connecting customers to global opportunities, especially in high-growth markets like Asia.