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Vice President - Account Management

Dentsu

5 - 10 years

Mumbai

Posted: 19/07/2025

Job Description

The purpose of this role is to manage the day-to-day client relationship and ensure seamless delivery across all touchpoints. This includes implementing the client's strategic vision, achieving defined financial targets, and fostering a trusted, long-term partnership.

Job Description:

Dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands: Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

iProspect, is a global digital-first end-to-end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world’s most iconic brands working across a network of more than 8,000 media and performance specialists throughout 93 global markets.

Operating in over 145 markets worldwide with more than 66,000 dedicated specialists and partnering with 95 of the top 100 global advertisers our collective vision is to be at the forefront of people-centred transformations that shape society.

Key responsibilities:

  • Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
  • Builds strong client relationships as a trusted advisor with senior client and industry stakeholders
  • Deepens the relationship to ensure retention and growth
  • Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
  • Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
  • Uses account plans to stimulate and track future work; manages resources effectively
  • Understands client commercial framework and works with senior account leadership to ensure business is run profitably
  • Improves client satisfaction to expand existing revenue streams and build new ones
  • Manages systems for forecasting accurate spend and track progress
  • Translates agency strategy into innovative, executionable business plans for own client that deliver business value

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.

Sound exactly like the sort of role for you? Apply now!!!

Location:

Mumbai

Brand:

Iprospect

Time Type:

Full time

Contract Type:

Permanent

About Company

Dentsu is a global advertising and digital marketing agency headquartered in Tokyo, Japan. It is part of the Dentsu Group Inc., one of the largest advertising and communications groups in the world. Dentsu specializes in providing integrated marketing solutions, including digital marketing, media planning, content creation, data analytics, public relations, and customer experience management. The company operates across numerous industries and markets, serving clients with innovative strategies to drive brand growth and engagement. With a strong focus on technology and creativity, Dentsu aims to deliver impactful, data-driven campaigns tailored to modern consumer behavior.

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