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Vice President- Global Operating Leader

Genpact

5 - 10 years

Jodhpur

Posted: 3/5/2025

Job Description

Responsibilities

Service Delivery management

  • Managing the service delivery and ensuring that the agreed service levels are met

  • Set up a strong governance model in place with internal & external stakeholders

  • Working as a point of contact for Escalation related to service delivery

  • Leading the steering committee meetings and providing updates to all the relevant stakeholders about any changes

  • Responsible for people leadership and driving, engaging and motivating the team

  • Reviewing and approving Resource planning and staffing

  • Ensure client happiness and successful external & internal audit

  • Help promoting diversity, inclusion, and employee engagementacross global teams, and developing a strong leadership pipeline

  • Expand the roles financial focus to include managing cost-to-serve ratios, EBITDA impact, and driving profitabilityfor service lines.

  • \u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp aria-level=\"2\" class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{189}\" paraid=\"1564752817\" role=\"heading\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 2.66667px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: rgb(54, 95, 145); text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"none\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(54, 95, 145); font-size: 13pt; line-height: 22.6625px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" data-ccp-parastyle=\"heading 2\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"134245418\":true,\"134245529\":true,\"335559738\":40,\"335559739\":120}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 13pt; line-height: 22.6625px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: rgb(54, 95, 145);\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{193}\" paraid=\"2131446392\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"none\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(54, 95, 145); font-size: 12pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Service Delivery management\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"335559739\":120}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: rgb(54, 95, 145);\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{199}\" paraid=\"16718290\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Managing the service delivery and ensuring that the agreed service levels are met\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{205}\" paraid=\"1435385610\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Set up a strong governance model in place with internal & external stakeholders\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{211}\" paraid=\"1293243354\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Working as a point of contact for Escalation related to service delivery\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{217}\" paraid=\"1248577741\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Leading the steering committee meetings and providing updates to all the relevant stakeholders about any changes\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{223}\" paraid=\"663484188\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Responsible for people leadership and driving, \u003C/span>\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">engaging\u003C/span>\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> and motivating the team\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"6\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{233}\" paraid=\"701672677\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Reviewing and approving Resource planning and staffing\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"7\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{239}\" paraid=\"195668265\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Ensure client happiness and successful external & internal audit\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"8\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{436c82c3-1a8e-44a0-b175-fd32cb87f2c1}{245}\" paraid=\"967324997\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Help \u003C/span>\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">promoting\u003C/span>\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> \u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">diversity, inclusion, and employee\u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> engagementacross global teams, and developing a strong leadership pipelin\u003C/span>\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">e\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"9\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 12pt; font-family: Calibri, Calibri_MSFontService, sans-serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW220875357 BCX0\" paraeid=\"{3e031f3b-0519-4ead-89fa-ff04890a00b9}{6}\" paraid=\"1398620579\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Expand the roles financial focus to include managing \u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">cost-to-serve ratios\u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">, \u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">EBITDA \u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW220875357 BCX0\" data-contrast=\"auto\" lang=\"EN-GB\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\" xml:lang=\"EN-GB\">\u003Cspan class=\"NormalTextRun SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">impact, and driving profitabilityfor service lines.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW220875357 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":278}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 22.0083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW220875357 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle3 SCXW220875357 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: verdana; font-size: 8pt; list-style-type: square; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW220875357 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"10\" data-font=\"Wingdings\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Win","https://genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?job=MAN018934",null,"","Work from Office","Permanent","Undergraduate","IT Services & Consulting",[29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80],"Service Delivery","delivery Leading","EBITDA impact","stakeholders Working","team Reviewing","met Set","Escalation related","approving Resource","Resource planning","staffing Ensure","strong governance model","steering committee meetings","setsize 1","posinset 10","level 1","include managing cost","font wingdings","approving resource planning","agreed service levels","service delivery leading","external stakeholders working","leveltext data","service delivery","successful external","service lines","relevant stakeholders","team reviewing","serve ratios","role","providing updates","people leadership","met set","financial focus","escalation related","ebitda impact","changes responsible","driving profitability","li aria","driving","data","aria","point","place","motivating","list","internal","inclusion","ensuring","engaging","developing","defn","contact",0,["Reactive",83],{},["Set"],["ShallowReactive",86],{"job":22},true,"/job-listing/vice-president--global-operating-leader-genpact-jodhpur-5-to-10-years-experience-b32438eb-097d-4e0b-a2f4-7d3097425977",["Reactive",90],{"user":91,"chat":93},{"isAuthenticated":92,"isAdminAuthenticated":92,"user":22,"token":22},false,{"chats":94,"currentChat":97,"onlineStatus":100,"typingStatus":103,"lastSeen":106,"currentChatRequestStatus":109,"totalUnreadCount":111},["Ref",95],["Reactive",96],[],["Ref",98],["Reactive",99],[],["Ref",101],["Reactive",102],{},["Ref",104],["Reactive",105],{},["Ref",107],["Reactive",108],{},["EmptyRef",110],"null",["EmptyRef",112],"0"]