Vice President - Lean Digital Transformation

Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it

Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities

Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts

Programmanage Digital Twin deployment in prioritized accounts in the vertical

Identify digital use cases

Prioritize resource alignment to stabilize mega wins

De-risk operations through Risk Control and Best Practice framework

Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.

Hold self and organization accountable to deliver on Genpact client commitment.

Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership.

Specific traits and success competencies for this role include:

Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations

The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion

Proventrack record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.