Vice President - Accounts Payable

As a Service Tower leader, you will be responsible for the Account Payables operations team in multiple delivery centers across the globe

Should have hands-on experience across the AP Value chain sub-processes with in-depth knowledge and should be able to articulate process challenges & remediation thereon

The incumbent should have deep insights into Digital & Technological trends which can support and enhance delivery excellence

Work in a complex stakeholder environment, with various customer touchpoints, across geographies and drive outcomes like Paid On-Time, Net Promoter Score, etc.

Work with teams to make sure all month-end activities are completed within the agreed time and with high quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable

Manage internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence.

Review & be on top of the teams day to day activities, including but not limited to invoicing, audit requests, analysis, and other requests for the accounts payable process

Partner with your global teams to set up and monitor vendor master files, Payments, T&E Processing and Audits, External Regulatory reporting, Helpdesk, Statement Auditing, VAT, and Other Special processes

Respond to customer requests from legal, internal/external audit or business units, assist with management response and resolution for in-scope areas of responsibility

Generate business for the organization, drive P&L account for the Service tower, leading the business for success through Finance, Process Excellence, People, and digital.

Lead Lean and Six Sigma to drive Intelligence operations and drive Continuous improvement for winning more business

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.