Vice President, Service line lead

Strategic Leadership:Develop and implement the strategic vision for the service line, aligning with overall business objectives and client needs.

Operational Excellence:Ensure efficient and effective service delivery by optimizing processes, leveraging technology, and maintaining high standards of quality.

Client Engagement:Build and maintain strong relationships with key clients, understanding their needs, and ensuring satisfaction through tailored solutions.

Team Management:Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement.

Financial Management:Oversee the service line's financial performance, including budgeting, forecasting, and achieving revenue and profitability targets.

Market Analysis:Stay abreast of industry trends, competitive landscape, and emerging technologies to identify opportunities for growth and differentiation.

Compliance and Risk Management:Ensure adherence to regulatory requirements, company policies, and risk management practices.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.