🔔 FCM Loaded

Vice President, Quality Lead

Genpact

5 - 10 years

Bengaluru

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

·       Develop and implement QA strategies, policies, and procedures for the wealth domain.

·       Lead a team of QA professionals and manage the Audits and performance improvement process to ensure compliance with quality standards.

·       Drive employee performance improvement based on Quality audits insights.

·       Identify and flag any quality-related issues to the appropriate stakeholders.

·       Collaborate with cross-functional teams to ensure effective QA processes are in place.

·       Stay updated with industry trends and best practices in QA for the wealth domain.

·       Drive continuous improvement initiatives to enhance QA processes and efficiency.

·       Participate in client meetings and provide updates on QA activities and progress.

·       Collaborate with project teams to address any quality-related issues and provide recommendations for improvement.

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

Services you might be interested in

File Your ITR Now

Don’t wait for the deadline to stress you out!

Smart, fast, and reliable ITR filing for 2024-25. Submit your details today.