Vice President, Quality Lead
Genpact
5 - 10 years
Bengaluru
Posted: 03/09/2024
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Job Description
Responsibilities
· Develop and implement QA strategies, policies, and procedures for the wealth domain.
· Lead a team of QA professionals and manage the Audits and performance improvement process to ensure compliance with quality standards.
· Drive employee performance improvement based on Quality audits insights.
· Identify and flag any quality-related issues to the appropriate stakeholders.
· Collaborate with cross-functional teams to ensure effective QA processes are in place.
· Stay updated with industry trends and best practices in QA for the wealth domain.
· Drive continuous improvement initiatives to enhance QA processes and efficiency.
· Participate in client meetings and provide updates on QA activities and progress.
· Collaborate with project teams to address any quality-related issues and provide recommendations for improvement.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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