Vice President, Insurance Operations

Develop and implement the strategic roadmap for digital operations and advanced technology to achieve business objectives.

Oversee global operations to ensure efficiency, scalability, and high-quality service delivery.

Lead the adoption and integration of cutting-edge technologies to enhance operational capabilities and drive business growth.

Build, mentor, and lead a high-performing team of professionals across various geographies.

Collaborate with clients to understand their needs, provide innovative solutions, and ensure satisfaction.

Establish and monitor key performance indicators (KPIs) to measure success and identify areas for improvement.

Identify potential risks and develop mitigation strategies to ensure business continuity.

Cross-functional collaboration across Business, Technology and Data teams to deliver an integrated program and delivery experience to client stakeholders

Develop quality standards to meet with compliance standards and overall contractual commitments

Create and manage an effective reporting infrastructure at all levels Operating, Contractual and Management to enable reporting on demand and drive business decisions based on metrics