Vice President, Enterprise Architecture Consulting-Tech Lead

Genpact

5 - 10 years

Gurugram

Posted: 3/5/2025

Job Description

Responsibilities

  • Lead the technical intervention in projects facing delivery challenges such as performance bottlenecks, system integration issues, or resource constraints.

  • Troubleshoot and resolve complex technical issues, ensuring timely resolution and minimal disruption to project timelines.

  • Act as the go-to expert for difficult technical problems that cannot be solved by the delivery teams within the factory.

  • Monitor ongoing projects to identify potential risks or challenges early in the delivery lifecycle.

  • Provide real-time technical support to delivery teams and ensure that corrective actions are taken when needed to keep the project on track.

  • Analyze recurring issues across projects and propose solutions to prevent them in future engagements.

  • Advocate for and implement process improvements to enhance delivery quality, efficiency, and consistency across teams.

  • Mentor junior team members and provide guidance on best practices for problem-solving, debugging, and efficient delivery.

  • Share lessons learned and insights from intervention experiences to improve overall delivery capabilities across teams.

  • Document technical interventions, issues, resolutions, and lessons learned.

  • Provide regular reports to senior management on the status of projects at risk, detailing actions taken and the effectiveness of interventions.

Qualifications we seek in you!

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).