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Vertical Manager-Digital -CREDIT CARD-Marketing HO

Kotak Mahindra Bank

5 - 10 years

Mumbai

Posted: 11/06/2025

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Job Description

JD - Vertical Manager-Digital

 

  1. Knowledge of payment products like UPI, BBPS, card management system, schemes like Visa, Rupay on issuance or acquiring side 
  2. understanding of technical knowhow of above payment products
  3. Experience in managing new features on schemes or UPI 
  4. customer focussed and ability to think of live scenarios and build leak proof implementations at start
  5. 8-12 year experience in banking/fintech/payment companies 

 

Job role 

  • Drive key payment side implementation on card system side to build new ways to pay or to improve success rates on current rails
  • Automate all possible journeys with respect to card management and drive better TAT from customer perspective
  • Build strong repayment journeys on own channels and work on reducing cost of collection 
  • Build new use cases basis new card features like NCMC, offline payments, recurring payments and drive usage with organic portfolio team 
  • Improve existing payment journeys and create wow experience across digital channels
  • Work with relevant partners to improve success rates on transactions 
  • Manage team of product managers for effective output 

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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