Verification Team-RETAIL NR-Product Manager
Kotak Mahindra Bank
5 - 10 years
Mumbai
Posted: 24/06/2025
Job Description
Job Role:
Account verification handling for all NR customers
Handling email communications
Intra department coordination
Inventory management for NRI business
Customer on boarding support
Support front end sales team
Resolution of all service issues (complaints/escalations)
Attrition control and account revival
Job Requirements:
Language proficiency-both Hindi and English and both written and verbal communication.
Experience in handling customer complaints and services
Graduate /Post Graduate/Diploma
Knowledge about back end systems like BCIF, Siebel etc.
Proficient in MS Office, (Word, Excel and PowerPoint).
Self-starter & Service Oriented
Work as Team & support function
Willingness to work in shifts
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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