Value Engineering Consultant

Grow Fearlessly - Who are we?

Eliminate Fraud. Establish Trust.

Trust isnt a given, it needs to be built. And in a world where fraud is evolving faster than ever, trust must be safeguarded at every step.

At IDfy, we make trust scalable. As an Integrated Identity Platform, we help businesses verify identities, detect fraud, and stay compliantensuring every interaction starts with confidence.

Our clients include HDFC Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others. With more than 13+ years of experience and 2 million verifications per day, we are pioneers in this industry.

We do this through three interconnected platforms:

Onboarding Platform

Our IDfy360 and Video Solutions make KYC and identity verification seamless, turning

compliance into a frictionless experience.

Fraud & Risk Management Platform

We stay ahead with CrimeCheck, RiskAI, and our Transaction Intelligence Platform

identifying synthetic identities, financial risks, and bad actors before they cause damage.

Privacy & Data Governance Platform

With PRIVY, businesses can navigate evolving data protection laws with ease, ensuring

security and transparency at every step.

Role Brief:

At IDfy, we work with some of the largest enterprises in the country where the difference between potential and realized value can run into crores .

The Solution Consultant- Enterprise Value role exists to close that gap.

This is a high-impact, cross-functional role focused on diagnosing why a customer isnt scaling to their true potential and driving solutions that unlock measurable business value. If an account has a 1 Cr MRR potential but hasnt reached it, this role owns the question of why and what needs to change .

Youll think deeply from the customer and end-user perspective , translate ambiguity into clarity, and work closely with Sales, Product, Tech, and CX to convert opportunity into reality.

This is not sales, support, or delivery.

This is a value creation role .

Heres what your day would look like...

Driving PostGo-Live Adoption & Expansion

• Partnering with Sales, Customer Experience, and Product teams across the Lead-to-Cash journey
• Owning the adoption and value realization agenda for high-potential enterprise customers post go-live
• Acting as a strategic advisor to ensure customers move from initial implementation scaled usage realized outcomes

Deep Customer & Usage Diagnostics

• Conducting structured deep-dives into enterprise accounts to assess:
• Current usage vs. potential usage
• Intended outcomes vs. realized outcomes
• Asking hard, diagnostic questions such as:
• Why hasnt this account scaled?
• Whats blocking adoptionproduct fit, workflows, incentives, or decision-making?
• Where is value leaking across the customer lifecycle?

Identifying & Quantifying Value Gaps

• Mapping gaps across:
• Product usage and configuration
• Workflow and system integration
• Commercial constructs and pricing levers
• Internal customer constraints (process, ownership, risk appetite)=
• Quantifying missed or delayed value (e.g., unrealized MRR, stalled use cases, deferred rollouts)

Solutioning & Internal Alignment

• Working cross-functionally with Product, Engineering, Sales, CX, and Legal to:
• Design practical, scalable solutions tailored to customer context
• Drive internal alignment on what needs to change product, process, or commercial
• Translating customer realities into clear, actionable inputs for internal teams

Executive Communication & Influence

• Crafting and presenting clear, structured narratives to:
• Internal leadership and CXOs
• Senior customer stakeholders
• Helping stakeholders connect product capabilities to business risk reduction, compliance outcomes, and growth

Building for Scale

• Creating repeatable frameworks and playbooks for:
• Value discovery
• Adoption diagnostics
• Expansion and opportunity identification
• Ensuring insights and approaches scale across accounts, teams, and geographies

We are the match if you...

• You instinctively frame problems in terms of root causes, constraints, and measurable outcomes
• You thrive in ambiguous, high-stakes environments and bring clarity, structure, and momentum
• You bring 57 years of experience across consulting, solution engineering, strategy, or enterprise SaaS roles
• You can zoom out to understand a customers business, operating model, and risk landscapeand zoom in to unblock execution
• You influence senior stakeholders through insight, logic, and credibility, not hierarchy

Why IDfy?

At IDfy, we dont just sell products we solve real, complex trust problems at scale.

Youll work in an environment where:

• The problems are real, high-stakes, and meaningful
• Leadership actively values structured thinking and first-principles problem solving
• You get exposure across customers, products, and CXOs
• Youre trusted to operate with autonomy and ownership
• Your work directly influences growth, product direction, and customer success

If you enjoy connecting dots across business, technology, and customer reality and want to build something that doesnt yet have a playbook this role was built for you.