UX Researcher (CoPilot)

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Hey there, research aficionado! We're Pocket FM, a leading online audio streaming platform, revolutionising the audio series landscape. Our ethos revolves around innovation, collaboration, and pushing boundaries. As we continue to expand globally, we're on the hunt for User Researchers to join our dynamic team and join us in understanding of user behaviours and needs. This isn't just a job; it's an opportunity to shape the future of audio entertainment!

Responsibilities:

• Research Basics Champion: Your basic of research are clear and you have a knack to identify behaviour, attitudes, preferences and pain points.
• Tactful collaborator: Forge and nurture existing alliances with product managers, designers and engineers, collaborating seamlessly to translate research findings into impactful product enhancements. It's not just about data it's about understanding and uncovering the human element behind it.
• Innovative Insights: Be the driving force behind innovative research methodologies and practices, setting new standards in user research. Your insights will be the catalyst for transformative product experiences.
• Clear Communication: Articulate research findings with finesse, ensuring stakeholders across the organisation comprehend the significance and implications. From technical wizards to non-tech enthusiasts, your insights resonate with everyone.
• Perfect Practitioner: Share your research expertise, practicing and sharpening your skill while empowering to build products. Together, we elevate the standard of user-centricity.
• Initiative Enthusiast: Dive into broader research initiatives as and when needed with a mentor., contributing your expertise to shape a culture of research excellence within the team.
• Attention to Detail: Your first task is to include User Insights at the beginning of your communication. Attention to detail is paramount in this role!

Core Team Principles:

• Ownership: We don't just conduct research; we own the user experience journey from start to finish.
• Open Feedback: Embrace open dialogue and healthy discussions. Your ideas matter, and so does everyone else's.
• Active Collaboration: Teamwork makes the dream work. Actively collaborate with diverse talents to create something extraordinary.
• Mutual Respect: Everyone's a star here. Treat others with respect, and let's shine together.
• Adaptability: Change is our middle name. Be ready to adapt and thrive in an ever-evolving environment.

Qualifications:

• Years of Expertise: You have a track record of at least 2-3 years in the realm of user research, demonstrating proficiency in gathering and analyzing qualitative and quantitative data.
• Rigour and Practice: You are open to improving your craft while engaging in feedback from internal and external stakeholders with discipline and Focus
• Effective Communicator: Your ability to convey complex research findings in a clear and compelling manner is unparalleled. Bonus points for making data visualisation a captivating experience.
• Confidence in High-Stakes Settings: Representing the research team in critical discussions? No sweat. Your confidence and poise shine in high-pressure environments.
• Innovative Thinker: You're not just a researcher; you're a trailblazer, constantly pushing the boundaries of traditional research practices to uncover ground breaking insights.

Relevant links:

Pocket FM App iOS and Android