GFS Expense Compliance Quality Sr. Analyst

Career Level: Senior Analyst (Level 3)

Primary Duties:

The Quality Sr. Analyst is responsible for reviewing the cards management, associated emails along with performing checks on expense audits. This role also requires identifying areas of service improvement and trends of individuals and the overall process. As a Quality Sr. Analyst, you would make improvement recommendations to the management and assist in monitoring the result of stated recommendations.

Key Relationships:

The Quality Sr. Analyst position requires the ability to work in a constructive, non-biased and collaborative manner by establishing positive work relationships, partnering with the management, along with EC leadership.

Role description

        Analyzes expense audits performed by various audit teams of EC, perform checks on card management, expense queries and all related emails.

        Provides structured and timely recommendations; verbal and/or written feedback to managers and leadership team of EC.

        Uses prior expertise in audits and expense knowledge to assess existing practices and procedures for process improvement opportunities with line of business.

        Collaborates with other Quality team members to identify and streamline processes and implement process standards that enhance service delivery and the customer experience.

        Meets the expected timelines for completing quality checks on a monthly basis.

Requirements

        Bachelors degree or equivalent business experience required.

        3 to 6 years over all experience.

        Experience in SAP, Concur, any firm financial systems.

        Experienced with performing Expense audits and/or corporate card management and reconciliations.

        Excellent email writing skills.

        Excellent written, verbal, analytical and communication skill.

Skills

        Proficient in Microsoft Excel

        Good communication skills both verbal and written.

        Self-driven and able to pro-actively manage time and meet deadlines, along with ability to track and report back to leadership on work-completed and upcoming projects and initiatives.

        Ability to work individually and as a part of a team.

        Ability to utilize critical thinking skills to clarify for others.

        Effective in cross-functional communications.

Location

USI Hyderabad Office

Timings

10.30-7.30 shift