Urgent hiring for Unit Manager-Sales/Location-Hyderabad/Day Shift/Salary-Upto 15lpa/WFO/Need candidates from Contact Center experince only and from Banking Domain (Please read and apply)

Hi Connections,

We are hiring for the below role with the leading bank.

Unit Manager Inbound & Outbound Channel

Location: Secunderabad (Hyderabad)*

Process: Inbound Channel Sales

Max CTC: Up to 15 LPA

Day Shift with 5days working with Alternate Saturday off with Sunday fixed off.

Candidates must befluent in English/Hindi one regional language Kannada, Tamil, Odia & Malayalam

Role Overview:

We are looking for experienced Unit Managers to lead and manage the Inbound Channel Team at our Hyderabad Contact Centre. The ideal candidate will oversee end-to-end inbound operations including Inbound Voice, FRM, and a dedicated NIYO team.

Key Responsibilities:

• Manage a team consisting of Team Leaders + 25 Customer Care Associates across Inbound Voice, Insurance, Deposits & CASA Sales.
• Drive team productivity and ensure all performance KPIs are met.
• Ensure strict compliance across all processes.
• Analyze performance gaps and initiate corrective action plans.
• Push sales outcomes and deliver exceptional ESQ on every customer interaction.
• Maintain process discipline and operational excellence.

Experience Required:

• 57 years as a Unit Manager in Inbound Voice/Outbound Sales.
• 810 years overall relevant experience in contact center sales.
• Strong track record in team handling, sales performance, and process compliance.

Interested candidates please drop in your updated resume on or Whatsapp on