Unit Manager

Primary Role Description: -

·         Enable achievement of key business outcomes

·         Build a quality Agency by focusing on quality of hire and skilling

·         Ensure adherence to all statutory and compliance requirements

Key Roles & Responsibilities:

A. Achievement of Business Plans

 Ability to manage all the parameters of their business;

 Recruitment

 Activation

 Premium Collection

 Case Rate and Case count

 Persistency

 Ensure that the Agents are engaged, motivated and productive by forging a strong relationship

 Ensure that Agents are constantly inducted, activated and productive

 Drive the incentive schemes to ensure that the Agent’s income exceeds benchmark

 Drive the R&R schemes floated by HO, ZO and branch

 Support the Agents in liaison with the HO for addressing their requirements/ concerns

 Being fully compliant to all the norms laid down by the regulators and the company

 Manage channel conflicts in the team

 To achieve product wise targets & profitability

 Understand the Agent’s business in depth and seek opportunities for business development and revenue generation

B. Team Building

 Goal setting of all Agents in the team

 Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals

 Regular Field observation and Demonstration with the agency force

 Regular Agent visit

Key Requirements – Education & Certificates

Education

Graduation in any discipline from a recognized educational institute

Key Requirements - Experience & Skills

Experience

·         4-6 years of relevant work experience

Key Functional Competencies

Functional competency

Beginner

Intermediate

Expert

Convincing skills

Yes

Product/Insurance Knowledge

Yes

Continuous Learning

Yes

Technology Proficiency

Yes

Team Work

Yes

Problem Solving & Analytical Skills

Yes

Compliance& Regulatory Knowledge

Yes

Customer Focus

About Company

DISHA Technologies provides IT services such as website development, SEO, mobile apps, and custom software. It primarily caters to startups and SMEs looking to digitize their business processes. The company is also active in digital marketing and bulk communication services.

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